SHIPPING INFORMATION
Thank you for visiting www.mugcanvas.com! To ensure that you understand our shipping policies and procedures, the following is detailed information about shipping terms, including UK domestic and international shipping time, cooperating couriers, etc.

  1. Shipping Area
    We provide domestic and international shipping services in the UK. Our products can be shipped all over the world, but the shipping time in different regions may vary.
  2. Shipping Time
    ● UK Domestic Shipping
    The standard delivery time is 5 working days. During peak periods, such as holidays, the shipping time may be delayed.
    ● International Shipping
    International shipping usually takes 12 working days, depending on the destination country and region. Please note that some remote areas may take longer.
  3. Shipping Costs
    Shipping costs vary depending on your delivery address and the delivery method you choose. You can view and select the appropriate shipping option at checkout. We will clearly display the shipping cost information before confirming the order.
  4. Cooperative Couriers
    We work with multiple reliable couriers to ensure safe and efficient shipping services. Our main courier partners include:
    ●Royal Mail
    ●DPD
    ●Hermes
    ●DHL
    We will select the most suitable courier for delivery based on your order and shipping location.
  5. International Shipping Information
    For international orders, the recipient may be required to pay additional duties and taxes. Please make sure you understand the tariff policy of your country to avoid affecting the delivery of your order.
  6. Order Tracking
    All shipped orders will be provided with a tracking number. You can track the status of your package in real time through the official website of the relevant courier. If you do not receive tracking information after shipment, please contact us by email and we will help you as soon as possible.
  7. Delays and Problems
    We will not be responsible for any delays in shipping due to weather, public holidays or other unforeseen factors. If you encounter any problems, please contact customer support in time and we will do our best to help you solve the problem.
  8. Contact Information
    If you have any questions about our shipping policy or need more information, please feel free to contact us:
    ●Email: export.support@mugcanvas.com

We will serve you wholeheartedly and thank you for choosing www.mugcanvas.com as your shopping platform!